FAQ
Twelve questions, answered before the call
These are the objections that come up every time. Where the honest answer is a limit rather than a feature, it is written as a limit.
For organizers and general managers
What does a golfer have to do?
Install the WilDi Golf app and type the event code from the tee sign, or scan the QR next to it. That is the whole of it. The code and the QR link come with your event, and the landing page behind the QR shows both. A golfer who is already standing on the course when they open the app is asked whether they want to join, one tap.
Does every player need the app for this to work?
No, and you should expect that not everyone will install it. Sponsor cards reach the golfers who did.
Everything we report counts phones we actually saw, so your report will be smaller than your player list. That is honest, not broken, and it is the reason we never bill per player.
A golfer without the app misses the offers that are redeemed per person at the sponsor's location, so we recommend that everyone playing a participating course installs it. It is also how the course reaches them with relevant information and deals when there is a major discount.
How does a sponsor's offer reach a golfer?
Each hole has a boundary drawn on your course. When a phone running the app crosses into a hole, that hole's sponsor card is delivered to it. Nothing is sent to a phone that is not on the course.
What do I have to set up?
Your holes, which we draw with you once and which stand for every event afterwards. Your roster as a CSV: name, email, an external id and a ZIP, with the header row and the ZIP optional. And one sponsor per hole, meaning the business, its street address, and the offer that becomes the card.
Can I message everyone during the event?
Yes. You can send to everyone, to everyone whose phone has been seen on the course recently, or to everyone whose phone has not. The console shows the count each audience will reach before you send, and tells you afterwards how many of them it actually pushed to.
Does this tell me where everyone is?
It tells you how many phones the geofence currently sees, broken down by hole, and it names separately the ones whose last fix is older than that.
It does not tell you how many people are on your course, and it will not predict when a hole will clear. We built it that way deliberately: a system that guesses is a system a marshal will trust on the day it is wrong. And once a phone leaves the course boundary, the course stops seeing it: location tracking for the course ends at the edge of the geofence, so nothing about where a golfer went afterwards is shown.
Is the radar a lightning detector?
No. It is public precipitation imagery and National Weather Service warning polygons, each stamped with the time it was measured, drawn as context on your course map.
It is not a safety system and nothing on it is an all-clear. Your weather policy is your weather policy.
What happens between tournaments?
A course can run as a standing venue with no start and no end date. Sponsor cards, the refreshment-cart button and the assistance button work every day, and any event you run sits on top of that.
For sponsors
What does my sponsorship actually do?
Golfers who reach your hole get a card on their phone with your offer and one button that calls you, opens your site, or navigates to your address.
A sign is seen. A card is tapped, and we can tell you which.
What do I get back after the event?
A report with, per card: how many attendees received it, how many opened the message, how many were still on the hole a minute later, every tap on the button broken out by call, website, email and directions, and how many phones turned up at your address afterwards.
Counts, never percentages. Behind the totals is a log listing each card, when it went out and to which hole.
How do you know someone came to my business?
Your street address is geocoded to a small map cell when the sponsorship is set up. If a phone that received your card later turns up in that cell, it is recorded as a visit.
If your address does not resolve, the console warns the organizer at setup, because without it there is nothing to attribute a visit to.
Is this tracking people afterwards?
Attendees consent when they join, and that consent has a stated horizon: an event carries a window after which the device stops being tracked for it.
Names shown to other attendees are a first name and a last initial. Sponsors never see individual identities, only counts.
Still a question left?
Ask it and we will answer it straight, including when the answer is no.